Reinstall a second time using the same methodĪfter these steps are completed, the system will not be susceptible to the incorrect reboot loop issue. Reboot the firewall executing CLI command request restart systemģ. Reinstall the current software by clicking Reinstall on the Software page or executing request system software install CLI commandĢ. If you have a potentially affected device that is operating normally, we recommend that you perform the following steps to reduce the chance of any issues:ġ. PAN-OS software has not been upgraded or re-installed at least twice.PAN-OS software version is less than 6.1.0.Serial number is between 001606034606038278 (shipped between February 8 and April 8, 2015).Upon reboot, certain PA-200 devices may enter into maintenance mode or a reboot loop stateĭevices that meet ALL of the following criteria have the potential to exhibit this problem if the device is rebooted: Please review the information below and, if you have questions either contact your Palo Alto Networks Support Provider or our customer support organization at 866.898.9087. We wanted to inform you that it is possible that your PA-200 Palo Alto Networks firewall may, in some cases upon reboot, enter into maintenance mode or a reboot loop state. EDIT Here is the email Palo Alto sent out regarding the issue: Luckily, out of good faith, Palo Alto paid for our reseller to come upgrade all 110 Firewalls to a point where this bug was a non issue. We ordered 110 PA200's at once and they all were from this bad batch. Essentially you had to install software twice before rebooting or else they were essentially soft bricked.
There was a severe bug on a big batch of PA-200s that went out. PANW - Press Releases & Public Statements.We are not officially supported by Palo Alto networks, or any of it's employees, however all are welcome to join and help each other on a journey to a more secure tomorrow.ĭo you have support related questions? Check the Support Site Company Information This subredditt is for those that administer, support, or want to learn more about Palo Alto Networks firewalls.
0 kommentar(er)
